Privacy & Security

ADORNED BOUTIQUE respects your privacy concerns. This Privacy Policy ("Policy") explains what personal information we collect through our Services (as defined below), how we use this information, to whom we disclose it, and how we protect personal information. Unless otherwise indicated, this Policy applies only to personal information collected from and about you through the use of ADORNED websites, microsites, mobile applications, and other online services that expressly adopt, display, or link to this Policy, and only to the extent indicated, as well as through your offline interactions with us.

What Information Do We Collect and How Do We Use It?

Information You Provide

When visiting our Services, you may provide us with certain personal information, such as your name, address, phone number, email address, personal preferences, payment card number, purchase and order information, demographic information, responses to survey questions, sizing information, and any other information you choose to provide. Our Services may also offer you the option to submit or share photos or videos of yourself and others.

We collect this information at various points across our Services, such as when you check out online; interact with our mobile apps; subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys; enter contests or sweepstakes; or engage with special event offers or programs.

We may also collect information you provide on our Services about people you know. For example, we collect the recipient’s contact information to process your gift orders. Additionally, we may collect contact information about your friends and family when you participate in one of our refer-a-friend programs. In such cases, we may send a message to your friend or family member on your behalf (please only submit email addresses of individuals with whom you have a personal or family relationship and who would welcome your message).

Information Your Devices Automatically Provide

When you interact with our Services, we obtain certain information by automated means, including the following:

Location Information
We may obtain information about your location when you access or use our Services—for example, through your browser’s information and other similar device or browser attributes (such as IP address), our store locator page, or our mobile apps.

Browsing Information
When you access our Services, your computer, phone, or other device may provide browsing information, such as browser type and version, service provider identification, IP address, the website or online service you came from, and the website or online service you navigate to.

Device Information
We may also obtain information about the computer or mobile device you use to access our Services, such as hardware model, operating system and version, identifiers assigned to your mobile device, such as the Advertising Identifier (IDFA) on Apple devices and the advertising ID on Android devices, mobile network information, and website or app usage behavior.

Cookies, Clear GIFs, and Similar Technologies
To better understand how you interact with our Services, we may collect information using cookies, clear GIFs (also known as web beacons or web bugs), and similar technologies.

A cookie is a small amount of data stored by your browser on your device. It is used for things like tracking your browsing on our Services, what you click on, remembering you and your online purchases when you return, recognizing you, and honoring a special offer for you when you redeem one of our third-party offers. This helps us improve and deliver our Services, provide better customer service, personalize and enhance your online experience, and tailor offers for you based on your unique tastes and a combination of your online and offline (e.g., in-store) interactions and purchase history.

A clear GIF is an almost invisible pixel-sized graphic image on a webpage, web-based document, or email message. It helps us do things like view the URL of the page where the clear GIF appears and the time when the site, document, or email in question is viewed; and recognize and honor a special offer for you when you browse a third-party site to redeem one of our offers that may have appeared there. Clear GIFs in emails help us confirm receipt and response to our emails, including those you forward to friends and family; and assist in providing a more personalized or improved online experience.

In addition to cookies and clear GIFs, we may also use device identifiers, web storage, and other technologies to collect information about your interactions with our content and services.

The technologies illustrated above may be used to help us see which of our interactive online experiences users most enjoy. Cookies, clear GIFs, and similar technologies also allow us to link your online browsing, purchases, and interactions (both online and offline) to the personal information you provide (such as name, address, phone number, survey responses, and email address). We link this information to deliver products and services to you; improve our business; conduct business; and market our products and services on this and other online services through a variety of media, including email, mobile advertising, and direct mail.

Information Derived or Provided by Third Parties

Affiliated entities, suppliers, social media networks, and advertising networks may provide or supplement information about you. We may use this information for various operational or marketing purposes, such as correcting shipping information, marketing to you, offering more relevant deals through customer insights, improving our business, and conducting business transactions.

How We Use the Information We Collect

We use the personal information we obtain through the Services to:

Deliver our services
Process your online orders
Facilitate payments and transactions
Create and manage your online account
Personalize your online experience with content and offers tailored to your interests
Provide customer service and respond to your inquiries and requests
Include you in surveys and contests
Allow you to post your content, such as comments, images, or videos
Facilitate online social activities centered around our products and services
Improve our Services, the way offers are presented within our Services, and the interactions and experiences visitors have with our Services
Enable you to interact with third-party content providers, whether through links to their websites, viewing their content in our online environment, or viewing our content in their online environment
Market our products and services that may be of interest to you
Create aggregated, pseudonymized, or anonymized information for statistical purposes

Third-Party Analytics and Personalization Services

We may use third-party analytics and personalization services to analyze site metrics and performance, analyze the preferences of our visitors, and provide personalized content to you through the use of some or all of the technologies described above, such as cookies and clear GIFs.

How Technology is Used to Serve Our Ads on Other Online Services and What Options You Have

We engage third-party advertising companies that may collect information about your usage and interactions with the Services over time and across third-party websites and online services, for use in displaying personalized online advertising and banner ads to you on other websites and online services. To serve this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers, and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. These companies use the information they collect to serve ads targeted to your interests.

How Our Services Interact with Third-Party Services and Content?

We create links to third-party websites and services or otherwise display third-party content through our Services for your convenience and information. These third-party websites and services may operate independently from us. The privacy practices of the relevant third parties, including details about the information they may collect about you, are subject to those parties' privacy statements, which we strongly encourage you to review. To the extent that any third-party websites and services linked are not owned or controlled by us, we are not responsible for the information practices of those third parties.

Here are some examples of the types of third-party content and services available through our Services:

Interactive Maps
We may provide easy access to online maps from content providers like Google. There, you can quickly obtain location, direction, and contact information for our stores.
Sweepstakes, Contests, and Survey Websites
We may partner with third-party service providers to run sweepstakes, contests, and surveys. Navigating to these websites may appear seamless, as though you are still using our Services. In such cases, the third-party privacy policy may apply to any personal information you provide in connection with the event. Please take note of who is hosting the event and the applicable terms, conditions, and policies.
Social Networks and Other Third-Party Websites and Services
Occasionally, we may provide access to third-party websites and online services, such as social networks and other services that host user-generated content. This may include easy one-click access, the ability for you to share content on third-party services, or even "single sign-on" for these services. The third-party privacy policy applies to any information or content you provide through these services.

What Information Do We Share or Disclose to Third Parties?

We may share information about you with certain third parties as described below and in this Policy. We do not sell or share your personal information except as described in this Policy.

Service Providers and Contractors
We may share personal information with third-party service providers and contractors we engage to provide services such as order fulfillment, payment processing, customer support, feedback surveys through chat features, activity monitoring on our Services, conducting surveys and related analytics (which may be combined with usage analytics of the Services), database maintenance, hosting and operating our microsites, mobile sites, and mobile applications, managing and sending emails and text messages, displaying online ads as described above, and providing consulting services.
Other Marketing Professionals
We may share your personal information (such as your name, postal address, and summarized purchase information) with other merchants and trade exchanges, who may use this information to send offers for their products and services. We will obtain your consent for such sharing as required by applicable law.
Occasionally, we may offer you the opportunity to opt-in to receive emails from third parties. If you choose to participate, we will share your email address with the specific third party in question. Please review the privacy policies of these third parties to learn more about how they handle your personal information
Law Enforcement and Emergency Response
We may also disclose personal information about you: (a) if required by law or legal process (such as a court order or subpoena); (b) in response to requests from government agencies, such as law enforcement authorities; (c) to establish, exercise or defend our legal rights; (d) when we believe disclosure is necessary or appropriate to prevent physical harm or other damages or financial losses; (e) in connection with an investigation of suspected or actual illegal activity; or (f) otherwise with your consent.
Sale or Merger
We reserve the right to transfer your information in the event we sell and/or transfer all or part of our business assets (including, without limitation, in the case of a merger, acquisition, joint venture, reorganization, dissolution, or liquidation).
Other Disclosures with Your ConsentWe may ask if you want us to share your information with other unaffiliated third parties not described elsewhere in this Policy.

What choices do you have about how your information is used?

We offer you some choices regarding the personal information we collect about you.

E-mail
You can opt out of the Adorned Boutique email list by following the instructions located at the bottom of each promotional email or by filling out the email opt-out form. If you choose not to participate in Adorned Boutique's email lists, we may still send operational or transactional messages, such as password resets or account-related information for the relevant brand or business line.
Text Messages to Mobile
If you have signed up for mobile text offers but later decide you no longer want to receive those offers, simply follow the opt-out instructions included in the text message.
Mobile push notifications/alerts
With your consent, we may send push notifications or alerts to your mobile device. You can disable these messages at any time by changing the notification settings on your mobile device.
Location information
You can enable and disable location-based services by adjusting your internet browser or mobile device settings or, for some devices, adjusting the permission settings for our mobile apps to access your location information.
Postal mail
If you would like to specify your preferences for our postal mail, simply follow the instructions in the correspondence or dial +1 5086486183 (for our customers in the U.S. and Canada).
Other marketing professionals
If you do not want your information to be shared with other merchants and exchanges for the purpose of direct marketing by those third parties, simply send us an email request for opt-out.

How do you update your personal information?

You can update or modify your billing and shipping information, as well as other account details, by logging into your Adorned Boutique account. You can also update or modify your mailing address via email.

How do we protect personal information?

No method of transmission over the Internet or method of electronic storage is 100% secure. While we make reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of any unauthorized access to your personal information, we may notify you electronically, in writing, or by phone, as permitted by law.

Some of our sites allow you to create an account. When doing so, you will be asked to create a password. You are responsible for keeping your password confidential and for any access or use of your account by someone else who has obtained your password, whether or not such access or use was authorized by you. You should notify us about any unauthorized use of your password or account.

Do we collect personal information from children?

Our Services are intended for a general audience and are not directed at children. We do not knowingly collect or solicit personal information from children under the age of thirteen (13) years (or other relevant ages that may apply under applicable law) through our Services. If we become aware that we have collected personal information from a child, we will immediately delete that information from our records. If you believe a child under the age of majority may have provided us with personal information, please contact us.

Where personal information is stored and processed?

Our data-processing employees and our servers are based in the U.S. and Brazil. We work with affiliated and non-affiliated service providers in the United States and Brazil.

Who should you contact with questions or concerns?

If you have general questions about our Policy, please contact our customer support. Or reach out to us through:

ATTN: Privacy Question

Adorned Boutique

57 deer ridge rd

Mashpee - MA

02649

How will we communicate updates to our Policy?

This Policy may be updated periodically to reflect changes in our personal information practices. Changes to the Policy will be posted on this page. For significant changes, we will notify you by placing a prominent notice on our Services, indicating at the top of the Policy when it was last updated.

Terms and Conditions

This site is owned and operated by Adorned Boutique Corp. These Terms set forth the terms and conditions under which you may use our website and the services we offer. This site provides visitors with options to purchase unique clothing items. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as by our Policy located on the Shipping and Returns page.

To use our site and make purchases, you must be at least 18 years old or have reached the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to engage in these services. You are not permitted to use this website or receive services if it is prohibited in your country or by any applicable law or regulation.

Exchanges and Returns

The deadline for exchange requests is 7 calendar days from the date of receipt of the product at the delivery location.
The deadline for return/cancellation requests is 7 calendar days from the date of receipt of the product at the delivery location.

All exchange or return/cancellation requests for purchases made online must be made through our Customer Service. Please contact us and initiate this procedure by providing the buyer's number and the products involved.
If any discrepancies, signs of misuse, bad faith, missing accessories, manuals, or any other items from the original packaging are identified, we reserve the right to deny the customer’s request. The collected product will be returned to the delivery address without refund, and the entire return process will be canceled.

Promotion Policy

Adorned will offer occasional promotions that cannot be combined with other promotions, meaning it's not possible to use two discount codes in a single order.
Promotions will have specific terms and conditions, and customers interested in participating are responsible for reading and understanding these terms and conditions.
Offers, gifts, and promotions will always be valid while stocks last, and customers may not be able to benefit from them due to stock limitations.
Adding a product to the cart does not guarantee its reservation. Items will only be reserved after the order is completed and approved by the card operator or payment is confirmed via bank slip. Adding a product to the cart does not guarantee its price. If there is any price variation, the price at checkout will prevail.
Promotional items will NOT be exchanged under any circumstances.

Refund Policy

Refunds will only occur if the customer requests the return within 7 days after receiving the product.

Payment via Venmo/Zelle: The refund process starts once the product is evaluated at our Distribution Center, which may take up to 7 business days. After the evaluation is completed, the refund will be processed and credited to your account within 15 business days.

Payment via Credit Card: Cancellations and refunds will follow the rules of the credit card issuer. The refund process starts after the product is evaluated at our Distribution Center, which can take up to 7 business days. Once the evaluation is completed, the refund will be processed and credited to your card within 15 business days by the card issuer.

For more details on shipping policies, visit the Shipping and Returns page.

For additional questions or inquiries, visit the FAQ page.